Clients enquiries about an existing order and product advice:
01332 412174 (during normal office hours)
All Internet returns must be returned to the below address:
Field Sports Direct Website Returns
2 Victoria Way
This applies to items purchased from FieldSportsDirect.com
Our 10 day 'no quibbles' guarantee:
Our "no quibbles" guarantee means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 10 days of the date you received the item, unopened (with any seals and shrink wrap intact) and we will issue a full refund for the price you paid for the item. The only stipulation is that we receive the request for a refund in writing preferably as an email. Please note: We can only accept the return of opened items if they are faulty.
Due to the nature of racket sports strings are not guaranteed but if you have a problem please let us know.
The responsibility and expense for the return of goods, is the customer's. FieldSportsDirect.com only offer refunds on goods recieved, and any losses in transit are also the responsibility of the customer.